Information you provide
When you request a demo or contact us, you may provide your name, email address, business name, business type, country, and the information you choose to include in your enquiry. The demo form also offers an optional website field. It does not ask for a phone number or attachments.
Please do not include passwords, payment-card details, or personal information about your customers.
How enquiry information is used
We use enquiry information to understand your request, respond, and discuss the relevant product or business questions with you. Submitting the form does not subscribe you to a marketing list, create a customer account, or book an appointment.
Enquiries are sent by email to contact@oneaurelia.com. Your email address is used as the reply address so that we can continue the conversation. The website does not create a prospect record in the operational platform.
Website services and technical information
We use Vercel to host and protect the website, Resend to send enquiry emails, and Google Workspace to receive and manage business email. These services process the information needed to provide their functions. Hosting and security services can process technical information such as IP addresses, request details, browser information, and security events to operate the site and limit abuse.
Our application records limited sending and rate-limit outcomes for operational checks. It does not put enquiry names, email addresses, messages, or raw provider errors into those application log messages. Hosting and email providers may maintain separate service and security records.
Visitor analytics is currently disabled. The website form does not use advertising trackers or subscribe visitors to third-party marketing lists. Restricted preview access may use Vercel authentication cookies. Hosting and security services may also use technologies needed to operate and protect the site; this notice does not represent that all provider cookies or logs are disabled.
Service providers and processing
We use the service providers described above to operate the website and respond to enquiries. They receive information needed for those services. Their processing, locations, and service records are also governed by the applicable provider policies and agreements. Information may be processed outside your location.
Retention
Our retention period for demo-enquiry correspondence is 90 days after the last contact. This applies to the enquiry messages and details used to respond to that conversation. Information needed for an ongoing customer relationship is handled separately under the relevant service arrangements.
Provider backup, security, and operational records follow the applicable provider retention arrangements. The 90-day enquiry period does not represent that every independent provider record or backup is erased on the same date.
Questions and requests
Contact contact@oneaurelia.com with questions about this notice or to request access, correction, or deletion of information you have provided. We may need information sufficient to verify the request and will handle it according to the circumstances and applicable requirements. Please do not send passwords or identity documents with an initial request.
You can also write to:
KOLARÉA & Co.
28894 Revaro Lane
Wesley Chapel, Florida 33543
United States
Scope of this notice
This notice concerns the OneAurelia business website and its enquiries. Merchant storefronts and the operational platform have their own processing and require the notices and agreements appropriate to those services.
Changes to this notice
We will update this notice when the website's information practices change. The effective date identifies the version of this notice.